At the five star Forumonto Hotel, Toko Amano works as a rookie concierge. Her senior concierge is Kazuma Honjo and the general manager is Ryusuke Washio. They are friendly and restrained with the customers at the Forumonto Hotel. Whenever problems occur, the various departments at the hotel work together to place a smile on the customer's face.

• Mariya Nishiuchi
• Toshinori Omi
• Shohei Miura
• Katsunori Takahashi
• Mayumi Wakamura
• Masatô Ibu
• Natsuna Watanabe
• Yuta Koseki